Frequently Asked Questions
What types of office products do you offer?
Office World Supplies provides a range of top-notch office products like durable whiteboards, projectors, and cutting-edge shredders to enhance efficiency and simplify paperwork.
Do you offer installation services for your products?
Sure, we offer installation services for some products, like Projector and Whiteboard installation. Feel free to reach out to us
What is your return and exchange policy?
All items from Office World Supplies are non-returnable, non-exchangeable, and non-refundable. However, in rare cases like exchanging for different size or model with unused product in original packaging, exceptions can be made. Customized items cannot be refunded or exchanged.
How can I contact customer support?
For any inquiries or support, you can reach out to our customer service team through the contact information provided on our website. We are committed to assisting you with any questions or concerns regarding our products and services.
How long will it take to deliver and any delivery fee?
For products in stock, we'll deliver in 2-3 working days (subject to availability). If an item is out of stock, we'll provide an estimated shipment time. Free delivery for orders over SGD100.00; SGD15.00 fee for orders below.
Is your price inclusive of GST?
No, we don't charge GST and all prices on the site are NETT.
Do you provide bulk purchasing options?
Yes, we provide bulk buying choices for businesses seeking multiple units of our items. Contact us for bulk prices.
What are the payment options?
We take payments like PayNow/Bank Transfer/Company Cheque/Credit Terms (for Corporate Client & Govt Agency and we're on the procurement platform (E-Invoicing)
How can I stay updated on new products and promotions?
To stay informed about our latest products and promotions, we recommend subscribing to our newsletter. This will provide you with regular updates and exclusive offers tailored to your business needs.
If you have questions not found on FAQ, feel free to contact us at 6631 8303 or email sales@officeworldsupplies.com. We are here to help.